About Our Products

Q: What materials are your patio furniture made of?
A: Every Beyondbliss piece is crafted from premium, all-weather materials — including rust-free aluminum, natural teak wood, high-quality rattan, and UV-resistant fabrics — ensuring long-lasting beauty and durability outdoors.

Q: Is your furniture weatherproof?
A: Yes! Our patio furniture is built to withstand everyday sun, rain, and mild weather. For extreme conditions, we recommend using protective covers to maintain its pristine look for years.

Q: Do the cushions come with the furniture?
A: Most of our sets include cushions designed for comfort and outdoor performance. Please refer to each product description for exact inclusions.

Q: Are the cushion covers removable and washable?
A: Yes. All Beyondbliss cushion covers come with smooth zippers, making them easy to remove and clean whenever needed.

Q: Do you offer assembly services?
A: Some of our pieces arrive pre-assembled, while others require light setup. We include simple step-by-step instructions to make assembly quick and easy.

Q: Can I see material or fabric samples before ordering?
A: Absolutely! We can provide samples for select items upon request — simply contact our support team to learn more.

Q: How should I care for my patio furniture?
A: Wipe regularly with a damp cloth, avoid harsh cleaning agents, and use protective covers when not in use. Proper care helps preserve the beauty and strength of your Beyondbliss furniture season after season.

Q: Do your products come with a warranty?
A: Yes. Many of our furniture pieces include a manufacturer’s warranty. Warranty details are listed on each product page or available upon request.

Q: Can I customize the size or color of a product?
A: Select Beyondbliss products can be customized to suit your space and style. Contact our team to check customization options and availability.

Q: What if a product is out of stock?
A: You can sign up for back-in-stock alerts or reach out to us directly — our support team will be happy to update you on upcoming restocks.

Orders & Payments

Q: How do I place an order?
A: Simply browse our collection, add your chosen furniture to the cart, and proceed to checkout. It’s quick, easy, and secure.

Q: Do I need an account to order?
A: No, you can check out as a guest. However, creating an account helps you track your orders, manage returns, and enjoy faster checkout in the future.

Q: Can I modify or cancel my order after placing it?
A: Yes, if your order hasn’t yet been processed or shipped. Please contact our customer support as soon as possible to make changes.

Q: How will I know my order is confirmed?
A: You’ll receive an instant confirmation email with your order details, followed by tracking information once your item ships.

Q: Do you accept bulk or custom orders?
A: Yes! We accommodate bulk purchases and custom designs for homes, resorts, or commercial projects. Reach out to our sales team for personalized assistance.

Shipping & Payments

Q: What payment methods do you accept?
A: We accept major credit and debit cards, PayPal, and other secure online payment methods for a smooth checkout experience.

Q: Is my payment information secure?
A: 100%. All transactions on Beyondbliss are encrypted and processed through secure payment gateways.

Q: Do you offer Cash on Delivery (COD)?
A: Currently, we only support online payments to ensure fast, contactless, and secure order processing.

Q: Can I pay in installments?
A: Depending on your payment provider, you may be eligible for “Buy Now, Pay Later” or installment options at checkout.

Q: Why was my payment declined?
A: This may occur due to incorrect card details, insufficient funds, or restrictions from your bank. Please double-check your information or try another payment method.